Return and Exchange Policy
At So-Shway we take pride in manufacturing quality products however if for any reason you are unhappy with your purchase, our return policy is as follows
Items must be returned within 14 days from the date of receipt of goods, transit times are
not included within this time.
The returned items must not be worn, washed or smell of cologne.
All tags and relevant packaging must be attached.
All items will be thoroughly examined to ensure they are in a re-saleable condition before a return
We aim to process all returns within 7 workings days of receipt of the items.
We recommended to send your return items via a tracked service as the goods are your
responsibility until they reach us.
Delivery & return postage charges are non-refundable unless you have received a faulty or
If any goods returned breaches any of the terms outlined in this policy, we reserve the right to
return the item back to you in the same condition it was received in.
Click here to start a return process